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Accessibility Statement

 

Last Updated: July 2026


Our Commitment to Accessibility
At Disability Action, accessibility and inclusion are fundamental to who we are. Our work is informed by the Social Model of Disability, which recognises that people are disabled by barriers in society, rather than by their impairment or health condition alone. These barriers can be physical, digital, organisational or attitudinal.
We are committed to identifying and removing barriers that may prevent disabled people from accessing information, services and opportunities through our website and digital services.

Nothing About Us Without Us is a principle that guides our work. We actively seek feedback from disabled people and people with lived experience to help shape and improve our website and digital services.

This accessibility statement applies to www.disabilityaction.org.

Our Accessibility Commitment
We want everyone to be able to access and use our website effectively, regardless of how they interact with technology.
We recognise that people access websites in different ways and may use:

  • Screen readers

  • Screen magnification software

  • Voice recognition software

  • Keyboard navigation

  • Switch devices

     

  • Alternative input technologies

  • Browser and device accessibility settings

We are committed to providing an inclusive digital experience that supports a wide range of access needs and preferences.

Accessibility Standards

We aim to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognised standards for digital accessibility. These guidelines help make web content more accessible and usable for people with a wide range of access requirements, including:

  • Blind and partially sighted people

  • Deaf people and people who are hard of hearing

  • People with learning disabilities

  • Neurodivergent people

  • People with cognitive differences

  • People experiencing mental ill health

  • People using assistive technologies

Accessibility is considered throughout the design, development and ongoing maintenance of our website.

What We Are Doing

We aim to make our website as accessible as possible by:

  • Using clear page structures and headings

  • Designing with appropriate colour contrast

  • Supporting keyboard-only navigation

  • Providing meaningful alternative text for images where appropriate

  • Using readable fonts and layouts

  • Writing content in clear and straightforward language wherever possible

  • Ensuring pages can be viewed on different devices and screen sizes

  • Supporting compatibility with commonly used assistive technologies

  • Reviewing accessibility as part of ongoing website development and content updates

Accessibility is an ongoing process and we are committed to continuous improvement.

Alternative Formats

If you are unable to access information on our website, we will do our best to provide it in an alternative format.

Third-Party Content

Some sections of our website may contain content or services provided by third parties, including:

  • Social media content

  • Video platforms

  • Event booking systems

  • Online payment services

  • Interactive maps

While we encourage all providers we work with to prioritise accessibility, we cannot guarantee the accessibility of content that is not under our direct control.

Feedback and Reporting Accessibility Issues

We welcome feedback on the accessibility and usability of our website.

Please let us know If you:

  • Experience difficulty accessing content

  • Encounter an accessibility barrier

  • Find information that is difficult to understand

  • Need information in an alternative format

  • Have suggestions for improvement

Email: marketing@disabilityaction.org

Telephone: (028)90 297880

When contacting us, it can be helpful to include:

  1. The webpage or URL where the issue occurred

  2. A description of the issue

  3. The device, browser or assistive technology being used (if known)

We will make every reasonable effort to respond promptly and provide an accessible solution.

Continuous Improvement

Accessibility is not a one-time exercise.

As an organisation that advocates for the rights of disabled people, we recognise our responsibility to lead by example and continually improve the accessibility of our digital services. We regularly review our website and digital content and welcome ongoing feedback from disabled people, service users, supporters and members of the wider community.

Compliance Status

We are committed to working towards compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard.

Our website is regularly reviewed as part of ongoing development and content management processes. Accessibility considerations are incorporated into website design, content creation and future enhancements.

Where accessibility issues are identified, we aim to address them as quickly as possible and prioritise improvements that remove barriers for disabled users.

While we strive to achieve a high level of accessibility across all areas of the website, some content may not yet be fully accessible. We are committed to ongoing monitoring and improvement to ensure the website remains inclusive and accessible to all users.