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Transport Services

Disability Action Transport Scheme (DATS)

What is DATS?

Disability Action is responsible for operating the Transport Service throughout Northern Ireland. The service will be operating in conjunction with Bridge Accessible Transport in Derry/Londonderry and the Rural Transport Partnerships throughout Northern Ireland.

DATS is a local urban transport service for people with disabilities or for those who find it difficult using mainstream public transport. Membership is free but a fare is charged for each trip taken.

DATS is available in 29 urban areas across Northern Ireland. It can allow you to get about the operational area of the town you live in for whatever reason you may have including - going to work, shopping, visiting and attending health related appointments.

How do I become a member?

You must apply to become a member of DATS before using the service.  You will need to complete a membership application form and meet the criteria for membership.  You can request a copy of the application form using the details at the end of this document.

When is the Service Available?

The service is available from 8.00am until 8.00pm daily Monday to Friday and from 9.00am until 5.00pm on Saturday and Sunday. On Bank Holidays there is no service.  You will get details of bank holidays when you join the scheme.

How do I book?

When you become a member you will receive a telephone number for bookings. The booking office is open from Monday to Friday from 9.00am to 4.00pm (excluding Public Holidays).

You can book a trip up to seven days in advance of the day the booking is requested. Members can request their trip on the day they want to travel but it is recommended that trips should be requested at least 48 hours prior to date

Where can I go?

You can travel anywhere within your entire operational area, you will be sent a map when you join the service.

From time to time you may wish to travel outside your operational area, but priority will be given to those members wishing to travel within their own operational area.

How much does it cost?

As a new member of the Transport service, you can book your first single or return trip within your operational area for free. After that, all single trips within your operational area are charged at 2.30 per trip.

Children under five years of age can travel free and those aged between five and 16 will be charged half fare. Anyone aged 17 and over will be charged at the full rate. Children under the age of 11 must be accompanied by an adult.

Concessionary travel through the Northern Ireland Concessionary Fares Scheme is not available for these services.

Who will pick me up?

All our drivers have been fully trained in relation to transport and people with disabilities.  We use a range of vehicles to deliver the service and depending on where you live it might be a bus, small taxi type vehicle or a car. 

Further Information

If you would like further information or a copy of the operational map for your area please contact the DATS staff on:

Telephone: 0845 608 5555 Email:

Textphone: 028 9029 7882   Website:

Contact Numbers:

Belfast City Area          -        028 90297870

Derry/Londonderry       -        028 71267555   

All other Urban Areas   -        0845 608 5555


Texphone: 028 9029 7882

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