Accessible Accommodation in Northern Ireland Questionnaire

Disability Action in partnership with Northern Ireland Tourist Board are carrying out a research project to try to find out the positive and negative experiences that disabled people, accommodation providers and the Tourist Board have with regard to accessibility of accommodation within the tourism industry – Hotels, Self Catering B&B's etc.

The project has stemmed from the fact that a lot of disabled people are frustrated with the lack of information available to them regarding accessibility of accommodation as there is currently no single source of information which a tourist with a disability can access in order to advise on a trip to or within Northern Ireland.

We are asking if you would you be interested in taking part in this valuable piece of research?

This would involve completing a short questionnaire online to give you the opportunity to discuss your experiences with regard to the accessibility of tourist accommodation.

We can confirm that the questionnaires will be strictly confidential.

  1. 1. When trying to book accommodation in Northern Ireland who do you approach for information (please tick all that apply):




  2. 2. Was the level of information useful?
  3. 3. What would you suggest would assist you when trying to source and book accessible accommodation in Northern Ireland?
  4. 4. How often do you holiday in Northern Ireland?




  5. 5. On average how long would your holiday in Northern Ireland last?


  6. 6. On average how much would you be willing to spend per night on accommodation?
  7. 7. If there was more choice/more information available would you holiday more?
  8. 8. Do you normally travel alone or with family/friends/carers?

  9. 9a. Which type of accommodation usually do you book?




  10. 9b. Why do you book this type of accommodation?
  11. 10. Can you give any good examples of accessible accommodation in Northern Ireland and elsewhere, in terms of information provision, booking, facilities and services? Please let us know what you thought was good.
  12. 11. Can you give any good examples of accessible accommodation in Northern Ireland and elsewhere, in terms of information provision, booking, facilities and services? Please let us know what you thought was poor.
  13. 12. An 'Access Statement' is a written description of the facilities and services offered in accommodation to guests with disabilities. The statement is developed by the owner and covers amongst others, transport, entrance, reception, toilets, accommodation etc.

    Are you aware of Access Statements – Do you think this is a good way to measure for accessibility?


  14. 13. Would you trust information on accessibility given to you by an accommodation provider?
  15. 14. Are you aware of the various access symbols available and what they represent?